Santi Knowledge

As a business and operations resource for the industry Susie writes for many of trade publications and the articles are regularly posted here, please also see the recommended reading selection, to help advance both personal and professional development.

• Business Management
• Self Development
• Health & Wellness
• Nutrition & Beauty

"Susie Santiago is beloved by so many of our readers. She is regarded as the saviour of those salons that say they have no business savvy. I have known her to transform businesses from those that barely scrape even into award-winning chains, increasing turnover, profits, client satisfaction and staff longevity. From staff recruitment, retention, management and motivation to creating outstanding marketing and revamping your treatment offer, Susie knows it all. One hour with her will change your business, one day will change your life. Welcome to the most inspired state you’ll ever reach!"
JENNI MIDDLETON
EDITOR - PROFESSIONAL BEAUTY

"I have known Susie for many years, as General Manager of Harrods Hair and Beauty and during her time as a recruitment consultant for the salon and spa industry. Since she launched her own business, working as an independent business operations specialist, we have continued to keep in touch. Susie has wealth of knowledge and we have often asked her to contribute to features in Health and Beauty Salon magazine with expert quotes, business development advice, industry trend comments and by writing freelance articles for us".
JANE LEWIS-ORR
EDITOR IN CHIEF - HEALTH & BEAUTY SALON MAGAZINE