- the santi leadership programme
- the distance learning santi
leadership programme - santi network club
- events
- consultancy
- Keynote Speaker and
Conference Facilitating 
"Susie and the Leadership Programme has been invaluable to my transition from Therapist to Spa Owner. I just wish I could do a seminar every Monday morning to kick start the week. I would highly recommend the programme and will definitely be sending members of my team next year!"
Eve Toole,
Chessgrove Day Spa Ltd
SUSIE SANTIAGO, FOUNDER
SANTI LEADERSHIP PROGRAMME
Susie Santiago, the founder of Santi, is a highly acclaimed business mentor, inspirational coach, speaker, and presenter of the hugely successful Santi Leadership Programme.
As a result of working in a number of different industries, Susie brings a wealth of management experience and skills to benefit her clients. Susie has over 15 years in the health, beauty and spa industry, as General Manager at Harrods Hair and Beauty Salon, an executive search and recruitment consultant in the health, leisure and beauty sectors, and the opening consultant to many award winning spa and salons.
Susie has been a speaker at ISPA, a judge for UK and European spa and beauty awards, and organises & hosts international spa and salon industry events and conferences. Her previous experience also includes:
- Ten years of area management experience within the fast food sector
- Corporate PR consultant, Burston Marsteller
- BA in graphic design, MA in design management
- HCITB teacher training
She is passionate about our industry, and is quietly sharing her commitment for delivering exceptional operational consistency and exquisite client care with everyone she meets!







