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SESSION 1
A cool eye on the world
Trends, services, retailing, money-making tips and creative teasers from around the world from two speakers best placed to tell us how.
SESSION 2
Gone fishing
How to reel them in - practical tips from a seasoned retailer, Fran Hayter, International Development Director of Dove Spas, shares her knowledge and passion, helping her clients to shop
SESSION 3
Creating lasting memories
People will never forget how you made them feel. The ‘psychology of connection’ is the foundation of repeat business ...Noella Gabriel from Elemis, demonstrates enthusiasm and passion personified.
Prize for best networker!
SESSION 4
Creating ‘colour’ in a ‘blue’ world
Professional Spa award winner 2009 Salon of the Year business owner Maria Mason explains how she built a strong business based on her passion and determination to succeed, and Andrea Ayling, owner Acuity Communications, tell us how to communicate the essential message.
SESSION 5
Web your business to success!
Salim & Lopo, Co-Founders of Wahanda, tell us about online trends, how to profit from social media networking, forge stronger customer relationships and drive up incremental business.
SESSION 6
A Day in the life
Interview with Dorothy Purdew OBE, our own industry icon and co- owner of the Champneys Spa Group. Dorothy will share the lessons she has learnt to live "a life fulfilled".
SESSION 7
Don’t think – feel!
Switch off the left brain and let your feelings go! Experiential mastery...it’s in us all - but do we know how to use it to benefit our clients?
An Energy Workshop
Sounds and music exploited for good vibes – Daniel Jackson, Global VP Music & Brand, Cutting Edge Commercial.
Energy, touch, peace
Energy, touch, peace and harmony at a cellular level by Noella Gabriel
Santi reserves the right to change the speaker line up at any time, without notice and with no liability to refund or replace speakers.